CA Auto Parts
📍 3906 Montana Ave, El Paso, TX 79903, United States
Opening Hours
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- Saturday8:30 AM – 2:00 PM
What the reviews on file say
Of the 5 reviews on file, 5 with 1 star.
Couldn’t tell you the quality of part or customer service because I’ve received none.
Services
Reviews
Couldn’t tell you the quality of part or customer service because I’ve received none. They pride themselves(per their site) on shipping within 24 hours with various email updates(according to them). I’m on day 7 with nothing. I’ve sent multiple emails for updates. I am now disputing the charge with PayPal, well because I can’t get a hold of someone with the company to cancel the order. I’d rather have the part. If I got an update saying it’s delayed or something, I’d be content. Over $400 spent with a company, you’d expect some communication. This is clearly a sign of how they do business. I’d avoid them if you want to save yourself the hassle. I’ll follow up with BBB upon completion of my d…
I do not recommend this company, they send broken parts. When you ask for a replacement, they say they do not have them, but you can still buy them on the website. The parts have no warranty.
Ordered a radiator it was not the correct part. Description said it was for a 01 to 02 chevy 2500hd with 8.1 motor it was not it's for a 6.0 with smaller oil and Trans cooler lines. I sent pictures and went threw all there steps. They said I could send it back at cost to me for a full refund which shipping on that would be alot and not worth it or they would refund me $25. The part was $165. They also kept saying it was the right part. This was all over email because they don't answer the phone either sat on hold for 10mins different times got hung up on everytime. If your looking for parts I would go anywhere but this company. As far as I can see in the reviews they sell quite a f…
DO NOT GIVE THEM YOUR BUSINESS!!! VERY BAD CUSTOMER SUPPORT!!! I purchased a bumper guard from CA Auto Parts. I asked if the item, would fit my vehicle without impacting the front sensors. I was told via email from their customer support team that "According to our compatibility chart this item is compatible with your vehicle and should not interfere with any sensors." Item was lost in shipping by FedEx. Took several weeks for CA Auto Parts to verify package was lost when I was able to do it in less than an hour with FedEx. When the replacement package finally arrived, I had to wait a week to have it installed since I lost my original appointment slot due to the lost package. So …
scam site. They claim parts are factory, but when trying to transfer logo from old grill to their grill it was not even close, so after spending 299 for their grill had to buy a logo from snother site for 95.00 to fit it. and all it was the most expensive one. Stay away and see their reviews all over the place its 2 star or less.
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