Walmart Auto Care Centers

5 stripped oil pan drain plugs on here shouldve went else where reviews are there for a reason beware of this place bunch of incompetent techs and managers stripped my drain plug bolt and then try to lie about it. My drain plug was fine before this staw away fron this place

***HORRIBLE CUSTOMER SERVICE EVEN WITH A PURCHASED ROAD HAZARD WARRANTY*** Walmart Care Center at Americas says they are open until 7pm. I needed to replace a tire with my road hazard warranty on 3/27/25. I arrived at 6:20 pm. Keep in mind no one can anticipate a blown out tire. Well the tech finally strolled over and told me about 6:25pm, "They are no longer accepting work for the day." Mind you check the cameras. There was one car in the entire garage with the hood up. I explained to the Tech. my daughter could not be driving around on the spare today. I have my purchased warranty and there are not other vehicles ahead of me please replace the tire. He refused to help. …

Sold my mom a battery for my car and when I went to replace it they said they couldn’t do it because it wasn’t the correct battery for my car. When I said they were the ones that sold it to me they were just rude and said they couldn’t do anything about it.

It was my first time visit at this Walmart auto center and I was worried at first due to some negative reviews but me personally I had a great experience! I went to get my battery replaced and oil changed on my 2016 Toyota RAV4 XLE. I will be visiting again as I need to take my finances 2021 Honda Civic Sport for an oil change as well!

Got my last oil change here and discovered my oil pan is leaking because it was stripped, but the drain plug was covered in silicone to cover it up. I’ve been told there is a certain process to “investigate” and must speak with a manager and you can never get a hold of them. I was told to speak with John Bay who’s in charge and I could never get a hold of him after calling everyday for 2 weeks. Finally whoever answered the phone forgot to put me on hold and I heard the whole convo 😃 John told the girl to make up an excuse so ya he was in a meeting this time 👍 Yay to having to replace this on my own. DONT GO HERE.