Viva Auto Collision Center

Viva Collision Center West in El Paso went above and beyond for me. From the start, they were professional, friendly, and kept me updated throughout the entire process. What really stood out was how hard they fought to make sure my insurance covered everything , no shortcuts, no cutting corners, just true advocacy for their customer. The repairs on my 2022 Dodge Charger R/T are flawless. The paint match is perfect, the bodywork looks factory, and the car drove 154 miles home without a single issue. They handled the whole process so smoothly that what could have been a stressful situation turned into a surprisingly easy one. If you need collision repair and want a shop that will truly go to…

the air intake valve seal at the engine was WIDE OPEN and now I have to fix it. I took a trip to San Antonio in my truck and didn't find this problem until about a month later. What an absolute joke of a shop.

If you're looking for a collision center that delivers exceptional results, provides top-notch customer service, and genuinely goes above and beyond, look no further than Viva Collision. They've earned a customer for life! Ray, Fatima, and Sergio are amazing.

I am very fascinated with the work done on my truck. My baby looks like new :) Thank you Fatima and your team!

My vehicle was damaged on 17 Dec 16 by winds casting rocks that damaged paint and a window (See photos), and I was given a claims estimate that it would take 8 days to repair. I dropped my vehicle off here on 28 Dec 16 to be repaired. It is now 15 Feb 17 (49 days later) and the vehicle is still unfinished. So far since the week of the 9-13 Jan, and every week there after, I have been told by Viva Collision that the vehicle will always be ready the next week. Apparently in Jan they had ordered the glass, but was waiting on back order for it to ship. Last week on 8 Feb 17 I was called and told that the order for the glass (that has been on back order since the vehicle was put into service) was…